Frequently asked questions
Are we a registered business?
Yes we are. The business name is "The Pleasure Spot".
The "Australian Business Number" (ABN) is 24876917603.
What are your operating hours?
You can purchase online from us 24 hours per day, 7 days a week, 365 days per year.
How will it be delivered?
Most items will be delivered via Australia Post.
Larger orders\items may have to be delivered via courier.
The only marking on the parcel associated to the business will be (TPS P.O. Box 217. Sanctuary Point. NSW. 2540.)
How long will my products take to arrive?
Most times your products will be posted same day. Postage usually takes between 1-7 business days depending on your location.
How do I pay for my product?
You pay for your product using your credit card though paypal, money order or direct deposit.
Is my transaction safe?
Yes 100% safe with us. We use Paypal one of most trusted method of payment online.
If you don't have a Paypal account how can i checkout with my credit card?
That's fine you don't need a Paypal account to checkout with Paypal. Just enter your details in the space provided on the paypal site.
Are my personal details safe?
Yes. Your information will not be shared, passed on or sold to anyone outside of our business. Your information will confidentially always remain with us.
Are all items in stock?
What if my product is damaged?
What if my product is not what I ordered?
If your product is not what you ordered you have 30 days to return it. It must be unopened.
What currency are your prices marked in?
All our products are prices in Australian dollars.
Are you a smaller branch off of one of the larger companies who sell adult novelties?
A question that has not been answer?
Email us: email@example.com . We are more than happy to help you out.
How can I give feedback?
How much is postage?
Postage is a flat rate of $10 for any amount of items purchased.
Postage is free when you spend $100 or more on products.